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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celebi Produce Inc.

April 22, 2025

5  out of  5
rating by Celebi Produce Inc.
"It was a great experience working with Billy and the team. They were very helpful in getting my insurance coverage to me asap. Would highly recommend Billy and the whole team"
We responded:
"Thank You Mehmet…It’s been a pleasure working with you and your family….."
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Sandra Perry

April 9, 2025

1  out of  5
rating by Sandra Perry
"This is the worst customer service experience l have ever experienced in my life. Overcharging customers. This company refused to give me back a refund after l removed one of my cars from the policy. I called to inquire about my refund and I was told that I have to wait for a corporate to refund my account. This has been since February. It’s now April, my policy keeps increasing. I called to inquire why the payment went to $ 457. Monthly Elizabeth it’s very unprofessional and disrespectful when I asked the question why the sudden increase in my policy. I was paying $ 547 monthly for two cars with full coverage and no they are asking me to pay $457 for liability no comprehensive is included. This is basic insurance. How does this make sense? For one car! My policy was changed several times without my permission, I inquired How to lower my bill and I was quoted a price of $188,89 a month from one of the agents, it’s a young man. I forgot his name. who promised me he would do his best to lower my Bill and to my surprise, I’ve been punished for inquiring about my policy. Got my statement in the mail and they remove my installment from my account without my permission. Very dissatisfy with the service after 15 years of doing business with State Farm.🙁😕😟😔"
We responded:
"Sandra, this is Billy Williams. We’ve been together for a long time. I have life insurance policy with you that’s over 15 years old. I looked at your account a lot of what you’re saying is not true. You’ve got the credit. I see your payments. The payments gone down. I’ve tried calling you a few times, but you’re not calling me back. I wanna make you happy but putting this out there is not correct…. Look forward to talking to you"
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Maria Calzado (SP-EN Interpreter)

February 20, 2025

5  out of  5
rating by Maria Calzado (SP-EN Interpreter)
"I contacted them yesterday, and this morning I received their quick response about my car policy. They also solved another issue by referring me to the right contact for another policy."
We responded:
"Thanks so much for the kind words…."
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Tom Burn

January 10, 2025

5  out of  5
rating by Tom Burn
"Best state farm agency on long island..."
We responded:
"Thanks Tom!!!"
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Island Power Electric Corp.

December 18, 2024

5  out of  5
rating by Island Power Electric Corp.
"We have been doing business with Billy Williams, State Farm Insurance office for a long time. The customer service representatives are always so knowledgeable & professional, we always refer him to our friends and family."
We responded:
"Thanks so much ….."
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Mitchell Newmark

September 5, 2024

5  out of  5
rating by Mitchell Newmark
"Been dealing with billy Williams office and always had a good experience thank you"
We responded:
"thanks Mitch.......a real pleasure working with you also...."
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Jesse Ralat

August 29, 2024

5  out of  5
rating by Jesse Ralat
"Over 20 years with Billy and his amazing staff !!!"
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exman66

July 18, 2024

5  out of  5
rating by exman66
"Excellent customer service. Responsive to the needs of my company. I also have my personal insurance with them."
We responded:
"Thanks Exaldo!!!"
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will 1973

May 20, 2024

5  out of  5
rating by will 1973
"Glad I found this place. Great staff all around, and a shout out to Jen and Billy for their helpfulness and showing a genuine caring attitude."
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Kathleen Turenne

May 17, 2024

5  out of  5
rating by Kathleen Turenne
"This office is very helpful, I’m glad to do business with them. Jenssie was very kind."
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Haifang Li

May 8, 2024

5  out of  5
rating by Haifang Li
"I have used State Farm for many years. Whenever we need help, they are always there to help."
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Peter Bellard

April 3, 2024

5  out of  5
rating by Peter Bellard
"Billy was recommended to me by a friend and has not disappointed. He has been on top of my needs from day 1 and has helped navigate my policies to where my coverage is there along with some new found savings"
We responded:
"Thanks Pete, a real pleasure working with you….."
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Joshua Rettig

December 15, 2023

5  out of  5
rating by Joshua Rettig
"Billy Williams is the nicest and the most helpful person I have met while dealing with State Farm. Keep it up Bill"
We responded:
"Thanks Josh…."
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Joanne Davis

December 6, 2023

5  out of  5
rating by Joanne Davis
"Billy is a great agent for State Farm insurance. He goes out of his way and ensures you are taken care of professionally."
We responded:
"Thanks Joanne…."
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Timothy McCarthy

December 6, 2023

5  out of  5
rating by Timothy McCarthy
"He gives excellent service."
We responded:
"Thanks Tim…."
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Sandra Smith

December 6, 2023

5  out of  5
rating by Sandra Smith
"Billy has worked with me for over 20 years. Customers service is great and his works speaks volume. He is reliable and trustworthy. 10/10 recommend"
We responded:
"👍👍👍"
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Mark Decker

November 13, 2023

5  out of  5
rating by Mark Decker
"We highly recommend Billy Williams State Farm Agency. He has always been reliable and always looks after our insurance needs. The office staff is great!"
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Billy Desser

November 13, 2023

5  out of  5
rating by Billy Desser
"Billy and team are top notch for your insurance needs. I highly recommend doing business with them. Very easy to deal with."
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Christopher Hennessy

November 12, 2023

5  out of  5
rating by Christopher Hennessy
"Billy is both knowledgeable and personable. He offers great customer service and is always accessible when you need him!"
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Meghan Hennessy

November 12, 2023

5  out of  5
rating by Meghan Hennessy
"Always able to speak to a person quickly when needed!"
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jimmcginley89

November 8, 2023

5  out of  5
rating by jimmcginley89
"Billy Williams and his team are the BEST. Great rates, friendly to deal with and always responsive to a customer’s needs. I highly recommend Billy’s State Farm agency!"
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Will Bradshaw

November 7, 2023

5  out of  5
rating by Will Bradshaw
"Great fast and friendly service. Easily accessible. Billy and his staff ensure excellent coverage at notable competitive rates."
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Michael Hennessy

November 6, 2023

5  out of  5
rating by Michael Hennessy
"Billy insures both my home and auto. He possesses deep knowledge in both capacities. But more importantly—when I call him—the phone never goes to a second ring! It’s one thing to know your product, but reliability and availability are invaluable qualities of an agent."
We responded:
"Thanks Mike, always a pleasure working with you.."
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Matt N

November 3, 2023

5  out of  5
rating by Matt N
"The Billy Williams Agency has been absolutely great to work with. They have great rates and even better service. I have recommended Billy and his staff to many people who have been very happy."
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vinay gaonkar

November 3, 2023

5  out of  5
rating by vinay gaonkar
"Billy is just great.. He always tries hard to get you the best rate. I have been working with him for more than 10 years. He is the best."